We understand we are living a sensitive situation due to the Coronavirus (COVID-19). If you wish to cancel your reservation, we kindly request an email at firstname.lastname@example.org with the following information. Reservation´s name and last name, hotel reserved, check in/out and the web page where you have made the reservation.
Please have in mind that you will need to cancel the reservation in the web page where you made it.
Thank you and we apologize for the inconvenience this may have caused.